Alex Ruben
Fix Microsoft Store Error 0x80131500 on Windows: A Step-by-Step Guide
If you’re encountering the “Try that again” error or the specific error code 0x80131500 when trying to access the Microsoft Store, you’re not alone. This issue can prevent you from downloading or updating apps, and it can be frustrating. Fortunately, there are several effective solutions to resolve this error. In this guide, we will walk you through various methods to troubleshoot and fix the Microsoft Store, ensuring you can get back to accessing apps seamlessly.
Step 1: Run the Windows Store Apps Troubleshooter
The first action you can take is to use the built-in Windows Store Apps Troubleshooter, which is designed to diagnose and fix common issues with Microsoft Store. To do this:
- Open Settings by pressing Windows + I.
- Click on Troubleshoot, then select Other troubleshooters.
- Locate the Windows Store Apps option and click on the Run button next to it.
- Follow the on-screen instructions to complete the troubleshooting process.
Running this troubleshooter can help identify and automatically rectify common issues linked to the Microsoft Store.
Step 2: Reset Microsoft Store Cache
If the problem persists, you may try resetting the cache of the Microsoft Store. This can eliminate corrupted data that could be causing the error. Here’s how to do it:
- Press Windows + R to open the Run dialog.
- Type
wsreset.exeand hit Enter. - A blank Command Prompt window will open, and after a moment, the Microsoft Store will launch automatically.
Resetting the cache is a straightforward method that often resolves issues related to the Store malfunctioning.
Step 3: Check for Windows Updates
Keeping your Windows system updated can fix bugs that might be affecting the Microsoft Store. To check for updates:
- Open Settings again and click on Windows Update.
- Click the Check for updates button.
- If any updates are available, install them and restart your computer.
Regular updates can enhance system stability, which is crucial for applications to function correctly.
Step 4: Re-register Microsoft Store
If none of the previous steps resolved your issue, re-registering the Microsoft Store can help. Here’s how to do this:
- Press Windows + X to open the Quick Access menu and select Windows Terminal (Admin).
- In the Terminal, type the following command and hit Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register "$Env:SystemRoot\SystemApps\Microsoft.Store_8wekyb3d8bbwe\AppxManifest.xml" - Wait for the command to execute, then close the Terminal.
This step effectively reinstalls the Microsoft Store, which can help eliminate software-related issues causing the error.
Step 5: Check Activated Services
Sometimes, essential services associated with the Microsoft Store may not be running. You can check the relevant services by following these steps:
- Press Windows + R to open the Run dialog.
- Type
services.mscand press Enter. - In the Services window, make sure the following services are running and set to Automatic:
- Windows Update
- Microsoft Store Install Service
- Background Intelligent Transfer Service (BITS)
- If any service is stopped, right-click on it and select Start.
Ensuring these services are active can resolve issues related to app installations and updates.
Extra Tips & Common Issues
To further enhance your experience, consider the following tips:
- Make sure your internet connection is stable when accessing the Microsoft Store.
- Sometimes, antivirus or firewall settings can block the Store; temporarily disable them to check if this is the case.
- If you continue to experience issues, review the Microsoft support page for more comprehensive troubleshooting options.
Understanding these common problems and proactive solutions can save you time and frustration when dealing with your Windows system.
Conclusion
By following the outlined steps, you should be able to resolve the “Try that again” and error code 0x80131500 issues with the Microsoft Store. Each method presented allows you to systematically eliminate potential causes until the root issue is resolved. Should this error persist, exploring additional support from Microsoft may be prudent for personalized help.
Frequently Asked Questions
What if the error persists after troubleshooting?
If the error continues, it may be helpful to consult Microsoft support directly or visit their forums for more detailed assistance. They can provide insights based on the latest updates specific to your issue.
Can I reinstall Microsoft Store?
While re-registering the Store serves as a reinstall in many cases, completely removing it is not straightforward. Stick to the methods outlined here for the best chances of a resolution.
Is there a way to access the Store without fixing the error?
You may try accessing apps through their respective websites or looking into alternative platforms, but these options will not provide full functionality of the Microsoft Store.