Alex Ruben
How to Cancel Your Discovery+ Subscription: A Complete Guide
Cancelling your Discovery+ subscription can feel daunting, but it doesn’t have to be. This guide walks you through each step of the process, whether you’re using a web browser, mobile app, or streaming device. By following these straightforward instructions, you can manage your subscription effortlessly and ensure that you won’t incur any additional charges after cancellation.
Before you begin, ensure you have access to the email address associated with your Discovery+ account, as you will need it to log in and verify your cancellation. Make sure your browser is up-to-date for the best experience.
Step 1: Visit the Official Discovery+ Website
Open your web browser and navigate to the official Discovery+ website at www.discovery.com. This is the safest and most reliable place to manage your subscription.
Step 2: Log Into Your Account
Once you’re on the Discovery+ homepage, locate the Sign In button at the top right corner of the page. Click on it and enter your email address and the password associated with your account. After entering your credentials, click on Sign In to access your account settings.
Step 3: Access Your Account Settings
After logging in, look for your profile icon or name, usually located in the top right corner of the page. Click on it to reveal a dropdown menu, then select Account or Account Settings from the options provided.
Step 4: Locate Your Subscription Details
In the account settings menu, find the section labeled Subscription or Billing. Here, you will see details about your current subscription plan, including renewal dates and payment information.
Step 5: Initiate the Cancellation Process
To cancel your subscription, look for a button or link that says Cancel Subscription or Manage Subscription. Click on it and follow the prompts. You may be asked to confirm your cancellation decision, so be sure to read any information regarding the cancellation policy carefully.
Step 6: Confirm Your Cancellation
After following the cancellation prompts, you should receive a confirmation message indicating that your subscription has been cancelled. It is advisable to check your email for a confirmation message as well, which acts as proof of your cancellation.
Step 7: Monitor for Future Charges
After cancelling, keep an eye on your bank or credit card statements for any unexpected charges. If you notice any charges from Discovery+, contact their customer support for assistance.
Extra Tips & Common Issues
To make the cancellation process smoother, make sure you have all your account information at hand. If you encounter any issues logging in or finding the cancellation options, consider resetting your password or clearing your browser cache. Additionally, if you’ve subscribed through a third-party service (like Apple or Amazon), you may need to cancel through them instead of directly on the Discovery+ website.
Frequently Asked Questions
Can I still watch Discovery+ after cancelling?
Yes, you can continue to enjoy Discovery+ until the end of your current billing cycle, even after you cancel your subscription.
What happens if I change my mind after cancelling?
If you decide to come back after cancelling, you can easily reactivate your subscription by logging back into your account.
How do I contact Discovery+ customer support?
You can reach Discovery+ customer support through their help section on the website or by using the contact options provided in your account settings.