How to Fix Aldi Mobile Not Sending Verification Codes

If you are having trouble receiving verification codes from Aldi Mobile, you are not alone. Many users encounter this frustrating issue, especially during account verification or SIM activation. In this guide, we will walk you through a series of practical solutions, helping you troubleshoot and resolve the issue swiftly. By following the steps outlined below, you will be able to receive your verification codes without any hassle.

Before you start, ensure you have your Aldi Mobile number handy and check if your phone is fully charged. You might also want to have your device settings open so you can make adjustments easily as we proceed through this guide. Let’s dive into the solutions!

Step 1: Check Your Signal Strength

The first step in troubleshooting is to ensure that your phone has a strong and stable network signal. Look for the signal bars on the top of your mobile screen. If you see only one or two bars, move to an area with better reception. Weak signals can prevent verification codes from being delivered to your phone.

Step 2: Restart Your Phone

Restarting your phone can resolve temporary glitches that may be blocking SMS delivery. To restart:

For iOS: Long press the Power button along with the Volume Up and Volume Down buttons, then drag the Power Off slider to the left. Wait a few seconds, then power it back on.
For Android: Long press the Power button, tap Power Off, wait a few seconds, and then turn it back on.

After restarting, try to resend the verification code.

Step 3: Check for Filters on Incoming Messages

Verify that you haven’t accidentally blocked short numbers and unknown senders in your phone settings. Disabling any filters for unknown senders can help ensure that verification messages are not getting blocked.

For iPhone: Go to Settings > Phone > Silence Unknown Callers and toggle it off.
For Android: Open the Phone app, tap the three dots (or menu icon), go to Settings > Block numbers and toggle off blocking for unknown and private numbers.

Step 4: Verify Your SIM Status

Ensure your SIM card is active and your plan is not expired. If your SIM is inactive or your plan has expired, you will not receive verification codes. You can check your SIM status by visiting your mobile provider’s website or contacting customer support.

Step 5: Wait and Retry

If you still haven’t received your verification code, wait for a while and try again. Delays can sometimes occur due to high network demand. If it’s not urgent, consider waiting a few hours before retrying.

Step 6: Double-Check the Number You Are Entering

Ensure that you have entered your mobile number correctly without any errors or extra spaces. If you are using a browser or app, close it and relaunch it to retry the verification process.

Step 7: Disable VPN or Ad Blockers

Certain VPNs and ad blockers may interfere with the receipt of verification codes. Disable any active VPN or browser extensions, especially those that block ads or enhance privacy, as they can prevent the delivery of SMS codes.

Firefox: Click the menu icon (three lines), select Add-ons and themes, and disable any suspicious extensions.
Safari: Go to Preferences > Extensions and uncheck any extensions you wish to disable.
Chrome: Click the menu icon (three dots), select More tools > Extensions, and disable any unwanted extensions.

Step 8: Contact Aldi Mobile Support

If the problem persists after trying all the above steps, it may be time to contact Aldi Mobile support for further assistance. You can call 2534 LDI for free from your Aldi Mobile phone or dial 1300 989 900 from within Australia or +61 3 9223 5590 from overseas. Follow their guidance to troubleshoot the issue further.

Extra Tips & Common Issues

Be aware that sometimes, verification codes can take longer to arrive due to network issues or maintenance on the service provider’s end. If you encounter persistent issues, always keep your account information and SIM status up to date.

Frequently Asked Questions

What should I do if I still can’t receive verification codes?

If you have tried all troubleshooting steps and still cannot receive codes, contacting customer support is your best option.

Can I receive verification codes while traveling abroad?

Yes, as long as your phone is set up for international roaming and your SIM is active, you should receive codes without issue. However, ensure that your account settings are configured correctly.

Is there a limit to the number of verification codes I can request?

Generally, providers allow a limited number of requests in a short period to prevent abuse. If you exceed that limit, you may need to wait before requesting again.