Alex Ruben
How to Fix Controller Not Working in Assassin’s Creed Shadows on PC
If you’re experiencing issues with your Xbox or PlayStation controller not functioning in Assassin’s Creed Shadows on your PC, you’re not alone. Many players encounter problems where their controllers either don’t respond or fail to display the correct prompts in the game. This guide will walk you through a series of troubleshooting steps to resolve these issues effectively, ensuring you can get back to enjoying your game.
Before starting, ensure you have the latest version of Steam, the Ubisoft Connect app (if applicable), and the correct accessories installed for your controllers. For PlayStation users, the PlayStation Accessories app is necessary, while Xbox users will need the Xbox Accessories app. Having a USB cable ready for a wired connection can also be helpful.
Step 1: Disable or Enable Steam Input
To start troubleshooting, you need to adjust the Steam input settings for your game. Right-click on the game in your Steam library, select Properties, and navigate to the Controller tab. Here, try disabling Steam Input. For some users, enabling it again may also resolve the issue. Test both settings to see which works best for your controller.
Step 2: Select Your Controller in Gameplay Settings
Launch Assassin’s Creed Shadows, go to the options menu, and select Gameplay Settings. Ensure that the input mode is set to your controller, rather than mouse and keyboard. Save your changes and exit the menu before proceeding.
Step 3: Add the Game to Steam for Ubisoft Connect Users
If you own the game through Ubisoft Connect, it’s essential to add it to Steam. Open Steam, go to the bottom left corner, select Add a Game, and then choose Add a Non-Steam Game. Navigate to the game’s installation folder, select the executable file, and add it to your library. This step may enhance compatibility with Steam’s controller settings.
Step 4: Launch Steam in Big Picture Mode
Big Picture Mode can help with controller configurations. Click on the Big Picture Mode icon located at the top right of the Steam client. Once in this mode, select the game and launch it from there. This often helps in recognizing the controller more effectively.
Step 5: Update Your Controller Using the Appropriate App
Close the game and connect your controller to your PC using a USB cable. For Xbox controllers, download the Xbox Accessories app from the Microsoft Store. For PlayStation controllers, download the PlayStation Accessories app. Open the respective app and check for any available updates. Follow the on-screen instructions to complete the update process.
Step 6: Use DS4 Windows for PlayStation Controllers
If you’re using a PlayStation controller, consider using DS4Windows. This software helps to configure your controller and may resolve compatibility issues. Download it from the official site, install it, and follow the setup instructions to get your controller recognized by the game.
Step 7: Disconnect Unused External Devices
Sometimes, additional USB devices can interfere with controller recognition. Disconnect any unnecessary hardware, including HOTAS setups, wheels, pedals, joystick controllers, or any additional monitors. This helps eliminate possible conflicts and ensures that your controller can connect without issues.
Step 8: Use a Wired Connection
Finally, if you’re still having trouble, try using a wired connection. Using a USB cable to connect your controller directly to your PC can often resolve connectivity problems. Once connected, launch the game again to check if the controller is recognized.
Extra Tips & Common Issues
If the above steps do not resolve your issue, consider restarting your PC and trying again. Additionally, ensure that your Windows operating system is updated, as outdated drivers can cause compatibility issues. If your controller still does not work, consult the official support forums for your controller brand for further troubleshooting assistance.
Frequently Asked Questions
Why is my controller not recognized by the game?
This could be due to multiple reasons such as improper settings in Steam, outdated drivers, or conflicting software. Following this guide should help resolve the issue.
Can I use my controller wirelessly?
Yes, you can use your controller wirelessly, but ensure the proper drivers are installed and that your Bluetooth connection is stable. Sometimes a wired connection will yield better results.
What if my controller is still not working after following all steps?
If your controller remains unresponsive, it may be worth testing it on another game or system to rule out hardware issues. If it works elsewhere, you may need to consult specific game support forums for further assistance.