📅 March 16, 2025

Android

Alex Ruben

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How to Fix “Something Went Wrong” on Crunchyroll in 2025

If you are facing the frustrating “Something Went Wrong” error on Crunchyroll, you are not alone. This common issue can interrupt your streaming experience, whether you’re trying to enjoy the latest anime episodes on your smartphone, PC, or smart TV. The good news is that there are several steps you can take to resolve this error quickly and efficiently. In this guide, we will walk you through the troubleshooting steps for Android, iOS, PC, and Smart TVs, ensuring you get back to your shows in no time. By following these instructions, you will learn how to clear cache, update the app, check server status, troubleshoot your internet connection, and reset DNS settings. Let’s dive in!

Step 1: Clear Cache and Data on Your Device

One of the most effective ways to resolve “Something Went Wrong” errors is to clear the cache and data of the Crunchyroll app. Here’s how to do it based on your device:

• On Android:
  1. Open the Settings app on your phone.
  2. Select Apps or Application Manager.
  3. Scroll down to find and select Crunchyroll.
  4. Tap on Storage.
  5. Choose Clear Cache and then Clear Data.
• On iOS:
  1. Go to Settings.
  2. Select General and then iPhone Storage.
  3. Find and select Crunchyroll.
  4. Tap Delete App to remove it completely. You can reinstall it later from the App Store.

Clearing the cache helps remove obsolete data that may be causing playback errors.

Step 2: Update the Crunchyroll App

Using an outdated version of the Crunchyroll app can lead to various errors, including the dreaded “Something Went Wrong.” Here are the steps to ensure your app is up-to-date:

• For Android: Open the Google Play Store, tap on your profile icon, select Manage apps & device, find Crunchyroll, and tap Update if available.
• For iOS: Open the App Store, tap on your profile icon at the top right, and scroll down to find Crunchyroll under Available Updates. Tap Update.

Keeping your app updated not only provides new features but also fixes bugs that may lead to errors.

Step 3: Check Crunchyroll Server Status

Sometimes, the issue may not be on your end. It’s possible that Crunchyroll servers are down or experiencing heavy traffic. To check the server status:

• Visit the official Crunchyroll website or search for “Crunchyroll server status” in a browser.
• Look for any announcements regarding maintenance or outages that might affect your streaming experience.

If the servers are down, your best option is to wait until they are back online.

Step 4: Troubleshoot Internet Connection Issues

Streaming requires a steady internet connection. If you encounter errors, it’s wise to check your internet connectivity:

• Ensure that your device is connected to the internet.
• Restart your router by unplugging it from the power source for about 30 seconds, then reconnecting it.
• Run a speed test on your device or use an app to check your internet speed; make sure it meets Crunchyroll’s requirements for streaming.

Stable internet is crucial for uninterrupted streaming, and slow speeds can lead to playback issues.

Step 5: Reset DNS Settings

If the previous steps did not resolve the issue, resetting your DNS settings might help. Here’s how you can do this on different devices:

• On Windows:
  1. Press Windows + R to open the Run dialog.
  2. Type cmd and press Enter.
  3. In the Command Prompt, type ipconfig /flushdns and hit Enter.
• On Mac:
  1. Open Terminal from your Applications.
  2. Type sudo killall -HUP mDNSResponder and press Enter.
  3. Enter your administrator password if prompted.

Resetting DNS can solve network-related issues, ensuring you can access streaming services without interruptions.

Extra Tips & Common Issues

While following the above steps will help resolve issues, consider these extra tips to enhance your experience:

• Maintain optimum streaming settings on your device based on your connection strength.
• Be cautious of using VPNs, as they may cause connectivity issues with streaming services.
• If you’re still experiencing issues, reaching out to Crunchyroll Support can provide additional assistance.

Conclusion

These troubleshooting steps are designed to help you effectively tackle the “Something Went Wrong” error on Crunchyroll, making your viewing experience enjoyable again. Whether it be through clearing cache, updating the app, checking server status, or resetting network settings, these methods can offer a solution to your streaming frustrations. If you find this guide helpful, consider exploring more troubleshooting tips in future guides.

Frequently Asked Questions

Why does the “Something Went Wrong” error occur on Crunchyroll?

This error generally indicates connectivity issues, server overload, or outdated application data that requires troubleshooting. By following the guide, you can alleviate many common causes.

Can I fix this error on my Smart TV?

Absolutely! The guide includes steps to troubleshoot and resolve this issue on Smart TVs, ensuring a seamless viewing experience regardless of the device you’re using.

What should I do if none of these steps work?

If you continue to encounter problems after trying all the recommended steps, it is advisable to contact Crunchyroll Support for further assistance.

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