Alex Ruben
How to Fix the Assassin’s Creed Shadows Error: Unsupported Video Driver Warning
If you are encountering the “Unsupported Video Driver” error while trying to play Assassin’s Creed, don’t worry! This guide will help you resolve the issue by updating your graphics driver to ensure optimal performance. A properly updated graphics driver can significantly enhance your gaming experience and eliminate any hardware warnings that impede gameplay.
Before diving into the steps, make sure you have administrative privileges on your computer, as you will need them to install drivers. Also, it’s essential to know whether you are using an NVIDIA or AMD graphics card, as the installation process varies slightly between the two.
Step 1: Identifying Your Graphics Card
Before updating your driver, you need to identify which graphics card you have. To find this information:
- Press Windows + R to open the Run dialog.
- Type
dxdiagand hit Enter. - In the DirectX Diagnostic Tool, navigate to the Display tab to see the name of your graphics card.
Step 2: Uninstalling the Current Graphics Driver
If you are switching from an old driver or performing a clean installation, it’s crucial to uninstall the existing graphics driver first. Here’s how:
- Right-click on the Start button and select Device Manager.
- Expand the Display adapters section.
- Right-click on your graphics card and select Uninstall device.
- Check the box that says Delete the driver software for this device and click Uninstall.
After uninstalling, restart your computer to ensure all changes take effect.
Step 3: Downloading the Latest Graphics Driver
Now, depending on your graphics card, follow the appropriate instructions:
For NVIDIA Users:
1. Go to the NVIDIA Driver Downloads.
2. Select your graphics card model and operating system (e.g., Windows 11 or Windows 10).
3. Click on Search to find the latest GeForce Game Ready Driver.
4. Click on Download and wait for the download to finish.
For AMD Users:
1. Visit the AMD Driver Support.
2. Select your graphics card model from the provided list.
3. Download the latest driver available for your operating system.
Step 4: Installing the Graphics Driver
Once the driver is downloaded, follow these steps to install it:
- Locate the downloaded file (it will typically be in your Downloads folder).
- Double-click the .exe file to run it.
- When the installation window appears, click Agree and Continue.
- Select the Custom installation option instead of Express.
- Ensure to check the box that says Perform a clean installation and click Next.
- Let the installation complete, and once done, restart your computer.
Step 5: Launching the Game
After your computer restarts, launch Assassin’s Creed. You should no longer see the unsupported video driver error, allowing you to enjoy the game without interruptions.
Extra Tips & Common Issues
If you still experience issues after updating your drivers, consider the following:
- Ensure your operating system is updated to the latest version.
- Check for any pending Windows updates that may affect performance.
- Verify that your graphics card is properly seated in its slot (for desktop users).
- If using a laptop, ensure it is plugged into a power source to allow for maximum performance.
Conclusion
Updating your graphics driver is a crucial step in resolving the “Unsupported Video Driver” error in Assassin’s Creed. By following these steps, you should be able to fix the issue and enhance your overall gaming experience. If you encounter any further problems, feel free to consult additional troubleshooting resources or seek help from community forums.
Frequently Asked Questions
What if I still see the error after updating my driver?
If the error persists, ensure that your hardware meets the game’s requirements and check for any additional updates that may be necessary.
Can I roll back my driver if the new one causes issues?
Yes, you can roll back to a previous driver in the Device Manager by right-clicking your graphics card and selecting Properties, then navigating to the Driver tab.
How often should I update my graphics driver?
It’s a good practice to check for updates regularly, especially when new games are released or when you experience performance issues.