Alex Ruben
How to Fix the Black Screen Issue in The Last of Us Part II Remastered on PC
The Last of Us Part II Remastered is a visually stunning game, but some players may encounter a frustrating black screen issue while launching it on their PCs. This guide provides a comprehensive step-by-step solution to resolve the black screen problem effectively. By following these steps, you will optimize your game settings, update necessary drivers, and configure your system for the best gaming experience.
Before you start, ensure your system meets the game’s requirements, and prepare the following tools and downloads:
- AMD Adrenalin Edition 25.3.2 Optional Update.
- PsPcSdkRuntimeInstaller and PsPcSdkRuntimeManager.
- Visual C++ Redistributable files.
- Latest graphics drivers from NVIDIA or AMD.
- Windows updates.
Step 1: Install the AMD Adrenalin Edition 25.3.2 Optional Update
Begin by updating your AMD drivers. Search for “AMD Adrenalin Edition 25.3.2 Optional Update” on Google and navigate to the AMD website. Download the update and install it on your computer. After the installation, restart your PC to apply the changes.
Step 2: Install Required Runtime Files
Locate the game installation folder. Right-click the game and select Manage, then click Browse Local Files. Find the install_pspc_sdk_runtime directory. Run both the PsPcSdkRuntimeInstaller and PsPcSdkRuntimeManager as administrator to ensure they are properly installed. Verify that the installations complete successfully.
Step 3: Configure Malwarebytes and Antivirus Settings
If you have Malwarebytes installed, add the game executable to its allowed list. Disable Malwarebytes before launching the game and enable it afterward. Additionally, ensure that your antivirus software allows the game executable through its protection settings.
Step 4: Launch the Game from the Game Folder
Navigate to the game installation folder and launch the game directly from there. Right-click the game executable, select Properties, and enable Run this program as an administrator under the Compatibility tab. You may also try running it in compatibility mode for Windows 8 or Windows 7.
Step 5: Adjust Game Settings if It Launches
If the game launches successfully, go to the settings menu and disable Frame Generation, Nvidia Reflex low latency, and Dynamic Resolution Scaling for optimal performance.
Step 6: Perform a Clean Installation of Graphics Drivers
For NVIDIA users, visit the NVIDIA Driver Download Page, select your graphics card, and download the latest drivers. Choose the custom installation option and check the box for Perform a clean installation. Restart your PC after installation. AMD users should uninstall their current graphics drivers and install the latest ones from the AMD Support Page.
Step 7: Run the Game on a Dedicated Graphics Card
Ensure your game is set to run on the dedicated graphics card. Go to Graphics Settings in Windows, add the game executable, and set the preference to High Performance.
Step 8: Update Windows
Check for Windows updates by navigating to Settings > Update & Security > Windows Update. Install any pending updates to ensure your system is up to date. Restart your computer afterward.
Step 9: Install Visual C++ Redistributables
Visit the Microsoft Visual C++ Redistributable page and download both the x86 and x64 versions. Run the installers and choose the repair option if prompted. Restart your PC after installation.
Step 10: Disconnect External Devices
Unplug any unnecessary external devices, such as joysticks, game controllers, and additional monitors. Close any third-party applications running in the background, including overlays from Discord, GeForce Experience, and MSI Afterburner.
Step 11: Increase Virtual Memory
To increase your virtual memory, type View Advanced System Settings in the Windows search bar. Under the Advanced tab, click Change under Virtual Memory. Uncheck Automatically manage paging file size for all drives. Set the initial size to 1.5 x Total RAM and the maximum size to 3 x Total RAM. Click Set, then OK.
Step 12: Update Your BIOS
Check your computer manufacturer’s website for BIOS updates. Follow their instructions for updating your BIOS safely, ensuring your system is connected to a power source during the process.
Step 13: Reinstall the Game
If the issue persists, uninstall the game from your system. Delete the game folder from the installation directory and restart your PC. Reinstall the game on the C Drive or consider installing it on a different SSD if you have one available.
Extra Tips & Common Issues
If you encounter issues during these steps, consider checking your system’s hardware compatibility, ensuring sufficient disk space, and disabling any overclocking settings or applications that could interfere with game performance.
Frequently Asked Questions
What should I do if the black screen persists after following all steps?
Consider reaching out to the game’s support team or checking community forums for additional troubleshooting tips specific to your hardware configuration.
How can I ensure my drivers are always up to date?
Use software like GeForce Experience or Radeon Software to automatically check for and install driver updates.
Is it safe to disable my antivirus while playing?
While some users report success with this method, it is advisable to re-enable your antivirus after gaming to maintain system security.