If you’ve encountered the Microsoft Store error stating “One of the update services is not running properly,” don’t worry; you’re not alone. This error can occur when attempting to open or install apps on Windows 10 or Windows 11, making it frustratingly difficult to use the Microsoft Store. In this tutorial, we will guide you through step-by-step methods to resolve this issue effectively, ensuring your Microsoft Store functions properly again.

Step 1: Restart Your Computer

The first and simplest step in troubleshooting is to restart your computer. This can often resolve temporary glitches in the system and refresh the services running in the background. To do this, click on the Start menu, select Power, and then choose Restart. After your computer restarts, check if the Microsoft Store is still displaying the error.

Step 2: Check Windows Services

Next, you need to ensure that all the required services for Microsoft Store are running properly. Follow these steps:

  1. Press Windows Key + R to open the Run dialog.
  2. Type services.msc and hit Enter.
  3. In the Services window, look for the following services:
  • Windows Update
  • Background Intelligent Transfer Service
  • Cryptographic Services
  • Right-click on each service to check if they are running. If any service is stopped, choose Start.
  • Once all services are confirmed running, close the Services window.
  • Step 3: Reset the Microsoft Store Cache

    Another effective method is to reset the Microsoft Store cache. This can help solve various issues related to Windows applications, including the Store itself. To reset the cache, follow these steps:

    1. Press Windows Key + R to open the Run dialog box again.
    2. Type wsreset.exe and press Enter.
    3. A blank Command Prompt window will open; the cache reset process will take a few moments. When it’s done, the window will close automatically.
    4. Finally, reopen Microsoft Store and check if the issue persists.

    Step 4: Update Windows

    Keeping your system updated can prevent software issues. Make sure Windows is updated by following these steps:

    1. Open Settings from the Start menu.
    2. Select Update & Security.
    3. Click on Check for updates. If updates are available, allow the system to download and install them.
    4. Once all updates are installed, restart your computer.

    Step 5: Re-register Microsoft Store

    If the problem continues, you can attempt to re-register the Microsoft Store. Follow these steps:

    1. Press Windows Key + X and select Windows PowerShell (Admin).
    2. In the PowerShell window, type the following command and press Enter:
      Get-AppxPackage -allusers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    3. Wait for the process to complete. Once done, close PowerShell and restart your computer.

    Extra Tips & Common Issues

    While the above steps should typically resolve the issue, here are some additional tips:

    • Ensure your internet connection is stable; a poor connection can affect services.
    • If you have installed third-party security software, temporarily disable it to see if it affects the Microsoft Store’s functionality.
    • Check for any existing issues with the Microsoft Store in Windows settings under Apps.

    Conclusion

    By following these steps, you should be able to resolve the “One of the update services is not running properly” error in the Microsoft Store. Regular maintenance, such as keeping Windows updated and flush caching, can help prevent future issues. For more in-depth guides on Windows troubleshooting, consider checking out additional resources.

    Frequently Asked Questions

    What does it mean when the Microsoft Store says “One of the update services is not running properly”?

    This error indicates that one or more critical services required for the Microsoft Store to function correctly are either stopped or misconfigured, preventing app downloads and updates.

    How can I check if my Windows services are running properly?

    You can check service statuses by opening the Services window (type services.msc in the Run dialog). Ensure the appropriate services related to Windows Update and the Microsoft Store are active.

    Is it safe to reset my Microsoft Store cache?

    Yes, resetting the cache is a safe process that only clears temporary data and does not affect installed applications.

    2025