Alex Ruben
How to Fix the Xbox App Stuck at “Launching Xbox App” on Windows
If you find yourself frustrated with the Xbox app being stuck on “Launching Xbox App,” you’re not alone. This issue can arise due to various reasons such as corrupted app settings, system conflicts, or outdated software. Fortunately, resolving this problem is often straightforward. By following the steps outlined in this guide, you will learn how to troubleshoot and fix the Xbox app, ensuring it runs smoothly again. Each step is designed to address common causes of the issue, providing you with the tools necessary to get your app up and running quickly.
Step 1: Restart Your Computer
Sometimes, a simple restart can resolve minor glitches that may be affecting the Xbox app. Save any open work and restart your PC. After the restart, try opening the Xbox app again to see if the issue persists.
Step 2: Check for Windows Updates
Keeping your operating system updated is crucial, as updates often include important fixes for various apps, including the Xbox app. To check for updates:
- Press Windows + I to open Settings.
- Navigate to Update & Security.
- Select Windows Update and click Check for updates.
- Install any pending updates and restart your PC.
Step 3: Reset the Xbox App
If the app continues to malfunction, resetting it may help resolve startup issues. To reset the Xbox app, follow these steps:
- Go to Settings and select Apps.
- Click on Apps & features and scroll down to find the Xbox app.
- Click on the app and select Advanced options.
- Click Reset to reset the app settings.
After the reset, try launching the Xbox app again.
Step 4: Repair or Reinstall the Xbox App
If resetting the app does not resolve the issue, you can try repairing it. Follow these steps:
- Open Settings and go to Apps.
- Under Apps & features, find the Xbox app.
- Select the app and click Advanced options.
- Click Repair and check if this resolves the issue. If not, uninstall the app.
- Reinstall the app from the Microsoft Store.
Step 5: Clear Microsoft Store Cache
Corrupted cache files can prevent apps from launching properly. To clear the Microsoft Store cache:
- Press Windows + R to open the Run dialog.
- Type
wsreset.exeand press Enter.
Wait for the process to complete, then try launching the Xbox app again.
Step 6: Check Xbox Live Status
Sometimes, issues with Xbox Live servers can affect the app’s functionality. Visit the Xbox Live Status page to check if there are any ongoing server issues. If Xbox Live services are down, wait until they are back online.
Step 7: Create a New User Profile
A corrupted user profile can lead to problems with the Xbox app. To create a new user profile:
- Open Settings and go to Accounts.
- Select Family & other users.
- Click Add someone else to this PC to create a new user profile.
- Log in with the new profile and check if the Xbox app launches properly.
Step 8: Check Your Antivirus and Firewall Settings
Sometimes, security software may block the Xbox app from running. Temporarily disable any third-party antivirus or firewall software and attempt to launch the Xbox app. If it works, add an exception for the Xbox app in your antivirus or firewall settings to avoid future issues.
Extra Tips & Common Issues
Here are some additional tips for troubleshooting:
- Ensure your internet connection is stable, as connectivity issues can also affect app functionality.
- Check for any recent system changes or installations that may have interfered with the Xbox app.
By following these steps, you should be able to resolve the issue of the Xbox app being stuck at “Launching Xbox App.” Resetting, repairing, or reinstalling the app, along with ensuring your system is updated, can significantly help in resolving this problem.
Frequently Asked Questions
Why is my Xbox app stuck on launching?
The Xbox app may get stuck due to corrupted app settings, outdated software, or conflicts with other applications. Following the troubleshooting steps can help resolve these issues.
What should I do if the app still doesn’t work after following the steps?
If the problem persists, consider reaching out to Microsoft Support for further assistance or checking online forums for similar issues.
Can I use the Xbox app on other devices?
Yes, the Xbox app is available on multiple platforms, including mobile devices and consoles, but the troubleshooting steps may vary depending on the device.