Alex Ruben
How to Fix WiFi Connected but No Internet Access on Android Phones: 6 Easy Solutions
Experiencing the frustrating issue of being connected to WiFi but not having internet access can disrupt your daily activities significantly. Whether you’re using a smartphone such as a Moto G or an Infinix Smart 7, this guide will provide you with six effective solutions to resolve this common Android phone problem. By following these steps, you’ll quickly troubleshoot and restore your internet connection, ensuring that your device works seamlessly with WiFi connectivity.
Step 1: Restart Your Android Device
The first and often most effective step to resolve connectivity issues is simply restarting your device. Restarting clears temporary files and refreshes your connections. To do this, press and hold the Power button until the power menu appears. Then, tap Restart. Once your device is back on, check if the WiFi connection works properly.
Step 2: Forget and Reconnect to WiFi Network
If a restart does not solve the issue, you should try forgetting and then reconnecting to your WiFi network. Navigate to Settings > Network & Internet > WiFi. Tap on the name of your WiFi network and select Forget. After forgetting the network, tap on it again, enter the password, and reconnect. This can resolve any existing connection issues.
Step 3: Check Airplane Mode Settings
Make sure that Airplane Mode is not enabled, as this can prevent internet access. Go to Settings > Network & Internet, and check the status of Airplane Mode. If it’s turned on, switch it off and see if that resolves the connection issue.
Step 4: Reset Network Settings
If none of the above steps work, resetting network settings can help. This will remove all stored WiFi networks, Bluetooth devices, and mobile data settings. Access this by going to Settings > System > Reset options > Reset WiFi, mobile & Bluetooth. Confirm your choice and allow your device to reset the settings. After this, reconnect to your WiFi network.
Step 5: Update Your Android Operating System
An outdated operating system can lead to connectivity problems. To check for updates, navigate to Settings > System > System update. If an update is available, follow the prompts to install it. After updating, restart your device and check your WiFi connection again.
Step 6: Check Router Configuration
Sometimes the issue may be with the router rather than your phone. Ensure your router is functioning properly. Try restarting it by unplugging it from the power source, waiting for about 30 seconds, and plugging it back in. Make sure other devices can connect to the internet through the same router to rule out router malfunctions.
Extra Tips & Common Issues
Ensure that all your apps and settings are properly configured. Sometimes, specific apps may require access permissions that could also affect internet connectivity. Additionally, if you frequently face this issue, consider using a VPN such as PIA VPN to stabilize your connection across public networks. If the problem persists, it might be worth contacting your ISP for further assistance.
Lastly, always perform these steps in a logical sequence to ensure efficient troubleshooting and minimize frustration along the way.
Frequently Asked Questions
What should I do if my phone is still connected to WiFi but has no internet access?
Try to reboot your device, check if the router is working correctly, and ensure that Airplane Mode is turned off. If problems persist, follow the steps outlined above.
Can software updates help with WiFi issues?
Yes, updating the Android operating system can resolve bugs and compatibility issues that may prevent proper internet access.
Is there a solution for multiple devices experiencing the same issue?
If all devices connected to the same WiFi network have no internet access, it is likely that the router or internet service is the problem. Restart the router and check the ISP status.