Alex Ruben
How to Fix Your iPhone Switching from 5G to 4G During Calls
If you’ve experienced your iPhone switching from 5G to 4G during calls, you’re not alone. This is a common issue among iPhone users, particularly on models like the iPhone 12, 13, 14, 15, and 16. Many users find this frustrating, especially when they want to maintain a strong 5G connection for better call quality and faster data speeds. This guide will walk you through several effective solutions to resolve this issue and ensure your iPhone remains on 5G while making calls.
Before you begin, ensure your iPhone is updated to the latest iOS version. You can check for updates by going to Settings > General > Software Update. Additionally, make sure you have a good cellular signal in your area, as poor coverage can also impact your network connection.
1. Adjust Cellular Data Settings
The first step in resolving the issue is to check your cellular data settings. Follow these steps:
- Open the Settings app on your iPhone.
- Scroll down and tap on Cellular.
- Select the SIM card that you are using, particularly if you have multiple SIMs.
- Under the Cellular Data Options, tap on Voice & Data.
- Select 5G On instead of 5G Auto. The Auto setting may switch between 5G and 4G depending on network conditions.
2. Force Restart Your iPhone
If adjusting the cellular settings does not resolve the issue, try restarting your iPhone. This can refresh the network connection and resolve temporary glitches. To force restart your iPhone, follow these steps:
- Quickly press and release the Volume Up button.
- Quickly press and release the Volume Down button.
- Then, press and hold the Side button (or Power button) until you see the Apple logo on the screen.
Once your iPhone restarts, check if the network still switches from 5G to 4G during calls.
3. Reset Network Settings
If the problem persists, you may need to reset your network settings. This will erase all saved Wi-Fi passwords and VPN settings, so use this option as a last resort. Here’s how to do it:
- Open the Settings app again.
- Scroll down and tap on General.
- Scroll to the bottom and select Transfer or Reset iPhone.
- Tap on Reset, then select Reset Network Settings.
- You will be prompted to enter your passcode to confirm the reset.
After resetting your network settings, remember to reselect 5G On in the cellular settings as mentioned earlier.
Extra Tips & Common Issues
Here are some additional tips to improve your 5G connectivity:
- Ensure you are in an area with 5G coverage. If you’re in a low-signal area, your phone may automatically switch to 4G.
- Check with your carrier for any known issues with 5G connectivity in your area.
- If you have a dual SIM setup, ensure that both SIMs are configured correctly for 5G.
Conclusion
By following the steps outlined in this guide, you should be able to fix the issue of your iPhone switching from 5G to 4G during calls. Maintaining a stable 5G connection can significantly enhance your call quality and overall experience. If you continue to encounter issues, consider reaching out to your carrier or Apple Support for further assistance.
Frequently Asked Questions
Why does my iPhone switch from 5G to 4G during calls?
This can happen due to network conditions, settings on your device, or limitations set by your carrier. Ensuring you have the correct settings can help maintain your 5G connection.
Can I use 5G while on a call?
Yes, if your carrier supports Voice over LTE (VoLTE) or Voice over NR (5G), you should be able to maintain a 5G connection during calls. Ensure these settings are enabled on your device.
What should I do if the problem persists?
If the issue continues after trying all the steps, consider contacting your mobile carrier or Apple Support for additional troubleshooting and solutions.