Alex Ruben
How to Resolve Access Is Denied Error When Using Windows Update Service in Windows 10/11
This guide provides a detailed look at how to fix the “Access Is Denied” error encountered when using the Windows Update service in Windows 10 and 11. By following these steps, readers will be able to troubleshoot and resolve the error effectively, ensuring a smoother update process on laptops, desktops, and tablets from various manufacturers such as Dell, HP, Acer, and Lenovo.
Step 1: Run Windows Update Troubleshooter
To begin resolving the error, first run the Windows Update Troubleshooter, which can automatically detect and fix issues. Here’s how:
- Press Windows Key + I to open the Settings window.
- Navigate to Update & Security.
- Select Troubleshoot from the left pane.
- Click on Additional troubleshooters.
- Find and select Windows Update and then click on Run the troubleshooter.
Step 2: Check Permissions of the Windows Update Files
Inadequate permissions might cause the “Access Is Denied” error. Adjust the permissions by following these steps:
- Open File Explorer and navigate to
C:\Windows\SoftwareDistribution. - Right-click on the
SoftwareDistributionfolder and select Properties. - Go to the Security tab and click on Edit….
- Select your account name and ensure Full Control is checked.
- Click Apply and then OK.
Step 3: Reset Windows Update Components
If the issue continues, resetting the Windows Update components might help. To do this, follow these steps:
- Open the Command Prompt as an administrator by searching for cmd, right-clicking, and selecting Run as administrator.
- Type the following commands one by one, pressing Enter after each:
net stop wuauservnet stop cryptSvcnet stop bitsnet stop msiserver
- Next, run the commands to rename the SoftwareDistribution and Catroot2 folders:
ren C:\Windows\SoftwareDistribution SoftwareDistribution.oldren C:\Windows\System32\catroot2 Catroot2.old
- After that, restart the stopped services with:
net start wuauservnet start cryptSvcnet start bitsnet start msiserver
Step 4: Run a System File Check
Corrupted system files could also be the cause of the error. You can check and repair these files by using the System File Checker tool:
- Open Command Prompt as an administrator.
- Type
sfc /scannowand hit Enter. - Wait for the scan to complete, and then follow any on-screen instructions if issues are detected.
Extra Tips & Common Issues
Here are some helpful tips and troubleshooting advice:
- Ensure your internet connection is stable, as a drop in connectivity can disrupt Windows Update.
- Temporarily disable any third-party antivirus software, which might interfere with the update process.
- If problems persist, consider checking for Windows updates manually by navigating to Settings > Update & Security > Windows Update and clicking Check for updates.
Conclusion
By following the steps outlined, you can effectively troubleshoot and resolve the “Access Is Denied” error when using the Windows Update service. Completing these steps will help ensure your system stays updated and secure. For further assistance and additional guides on Windows troubleshooting, check our related guides.
Frequently Asked Questions
What causes the “Access Is Denied” error on Windows Update?
This error is typically caused by insufficient permissions, corrupted files, or issues with the Windows Update components.
How can I check if my system files are intact?
You can use the System File Checker tool by running the command sfc /scannow in an elevated Command Prompt.
Is this procedure applicable for all Windows devices?
Yes, the steps outlined in this guide are applicable to any Windows 10 or 11 device, including laptops, desktops, and tablets.