How to Resolve Wi-Fi Connected But No Internet Issues on Android

Are you struggling with your Android device showing “Wi-Fi connected but no internet”? This guide will walk you through straightforward troubleshooting steps to restore your internet connection. You’ll learn how to restart your router, reboot your device, test other devices, and use simple settings adjustments to get back online quickly.

Before you start, ensure your Android device is charged and within range of your Wi-Fi router. You won’t need any special tools or software; just follow these easy steps to diagnose and fix the connection issue.

Step 1: Restart Your Wi-Fi Router

The first step in troubleshooting your connection is to restart your Wi-Fi router. This can often resolve temporary network issues.

Turn off your Wi-Fi router by unplugging it from the power source.
Wait for at least 30 seconds to clear the router’s memory.
Plug the router back in and wait for it to fully reboot before trying to reconnect your Android device.

Step 2: Reboot Your Android Device

Next, you should restart your Android device. This step can clear temporary glitches affecting the Wi-Fi connection.

Press and hold the power button on your device.
Swipe to select Restart from the options that appear.
Wait for your device to turn off and back on completely.

Step 3: Test Other Devices

To determine if the issue is with your Android device or the network itself, check if other devices can connect to the same Wi-Fi network.

Use another smartphone, tablet, or computer to connect to the Wi-Fi network.
If these devices can connect and access the internet, the issue likely lies with your Android device.
If not, proceed to contact your Internet Service Provider (ISP) for further assistance.

Step 4: Contact Your Internet Service Provider (ISP)

If none of your devices can connect to the internet, it’s possible that there is a service outage or an issue with your internet plan.

Contact your ISP’s support line for assistance. They can help diagnose issues on their end and provide solutions.

Step 5: Forget and Reconnect to Wi-Fi

If your Android device is the only one experiencing issues, try forgetting the Wi-Fi network and reconnecting to it.

Open the Settings app on your Android device.
Tap on Network & Internet, then select Wi-Fi.
Find your Wi-Fi network from the list and tap on it.
Select Forget to remove the network settings.
Reconnect to the same network by selecting it again and entering the password.

Step 6: Use Airplane Mode

Sometimes toggling Airplane mode can reset the network connections on your device.

Swipe down from the top of your screen to access the quick settings panel.
Tap on the Airplane Mode icon to enable it.
Wait for about 10 seconds, then tap the icon again to disable it.
Try reconnecting to your Wi-Fi network.

Extra Tips & Common Issues

If you’re still facing issues after following all the steps above, consider the following:

Ensure your Android device’s software is up to date by checking for updates in the Settings app.
Check if there are any physical obstructions between your router and device that might affect the signal.
Reset network settings on your Android device, which can sometimes resolve deeper connectivity issues.

Conclusion

By following these steps, you should be able to resolve the “Wi-Fi connected but no internet” issue on your Android device. Regularly restarting your router and device can help maintain a stable connection. If the problem persists, consider reaching out to your ISP for further assistance.

Frequently Asked Questions

Why is my Android device showing connected but no internet?

This could be due to various reasons, including router issues, ISP outages, or device-specific settings that require adjustment.

Can I fix the Wi-Fi issue without contacting my ISP?

Yes, many issues can be resolved by following the troubleshooting steps outlined in this guide before reaching out to your ISP.

What if my Wi-Fi works on other devices but not on my Android?

In this case, the issue is likely with your Android device. Following the steps to restart and reconnect should help resolve the problem.