How to Resolve Xbox and PS5 Controller Issues on PC

Having trouble with your Xbox or PS5 controller not working on your Windows PC? This guide will walk you through a series of troubleshooting steps to help you get your controller back in action. Whether you’re encountering connectivity issues or game compatibility problems, we’ll cover everything you need to know to restore functionality and enhance your gaming experience.

Before starting, ensure that your Windows operating system is up to date and that you have the latest version of Steam installed. You may also want to check if your controller’s firmware is updated. For better connectivity, use a USB cable to connect your controller directly to the PC.

Step 1: Check Game Properties in Steam

Begin by launching Steam and navigating to your game library. Right-click on the game that you are having issues with and select Properties. In the properties window, locate the Controller tab. Here, you will see options related to controller support. Start by disabling the Steam Input option. After making this change, launch the game to see if the issue is resolved.

Step 2: Enable Steam Input

If disabling Steam Input did not resolve the issue, return to the Controller tab in your game’s properties and enable Steam Input instead. Many users have reported that enabling this feature has helped them get their controllers working correctly.

Step 3: Adjust Controller Settings in Steam

Next, navigate to the Steam settings by clicking on Steam in the top left corner and selecting Settings. From there, go to the Controller tab. If you are using a PlayStation controller, you will find several configuration options. Try selecting Disable Steam Input and test the game again. If that does not work, switch to enabling it or the option for Enable In-Game Support, and check each option to find the one that works for your controller.

Step 4: Use Big Picture Mode

If your controller is still not responding, try using Steam’s Big Picture Mode. Click on the Big Picture Mode icon located in the top right corner of the Steam interface. Once in this mode, launch the game from there. This can help resolve any compatibility issues that may arise outside of Big Picture Mode.

Step 5: Use a Wired Connection

For better stability, connect your Xbox or PS5 controller to your PC using a USB cable. This direct connection can often resolve issues related to connectivity and latency. After connecting, launch the game and check if the controller is functioning correctly.

Extra Tips & Common Issues

If you are still experiencing issues, consider the following tips:

Check for Windows updates to ensure your system is fully updated.
Verify that your controller is functioning correctly on another device to rule out hardware issues.
Reboot your PC after making changes to settings in Steam.
Visit the official support pages for Xbox or PlayStation for additional troubleshooting resources.

Conclusion

By following these steps, you should be able to troubleshoot and resolve issues with your Xbox or PS5 controller on your Windows PC. Remember that each situation may vary, so don’t hesitate to test different settings or configurations until you find what works best for you.

Frequently Asked Questions

What should I do if my controller is still not recognized?

Ensure that your USB ports are functioning correctly and try a different USB cable. You may also want to test the controller on another device.

Can I use both Xbox and PlayStation controllers on the same PC?

Yes, you can use both types of controllers. Just ensure that the correct settings are enabled for each type in Steam.

What if my controller works but has input lag?

Input lag can sometimes be caused by wireless connections. Switching to a wired connection can significantly reduce lag. Additionally, check your system performance and close any background applications that may be causing issues.