How to Resolve YouTube TV’s “Start From Beginning” Feature Not Working on iPhone
If you’re experiencing issues with the “Start From Beginning” feature on YouTube TV while using your iPhone, you’re not alone. This common problem can be frustrating, especially when you’re eager to catch up on your favorite shows. Fortunately, this comprehensive guide will walk you through a series of troubleshooting steps to help you resolve the issue effectively. By following these steps, you’ll be able to enjoy uninterrupted streaming and get back to watching your content from the start.
Before you begin, ensure that your iPhone is updated to the latest iOS version, and that your YouTube TV app is also up to date. Having a stable internet connection is crucial as well—check if you are connected to a reliable Wi-Fi network or cellular data. With everything ready, let’s dive into the solutions!
Step 1: Manually Drag the Cursor to the Start
The first and simplest step to try is to manually drag the play cursor all the way to the beginning of the video. This can sometimes trigger the “Start From Beginning” feature to work correctly. Simply tap on the video timeline and drag the cursor to the start.
Step 2: Restart the YouTube TV App
If manually dragging the cursor does not resolve the issue, the next step is to restart the YouTube TV app. To do this, close the app completely and then reopen it. On your iPhone, swipe up from the bottom of the screen and pause to view all open apps, then swipe up on the YouTube TV app to close it. Open the app again to see if the issue persists.
Step 3: Restart Your iPhone
Sometimes, simply restarting your device can solve various issues. To restart your iPhone, press the Volume Up button, then the Volume Down button, and finally press and hold the Side Button until you see the Apple logo. This can help clear temporary glitches affecting the app’s functionality.
Step 4: Check Your Internet Connection
A stable internet connection is essential for streaming content smoothly. Ensure that your Wi-Fi or cellular data is working correctly. If you’re on Wi-Fi, try switching to cellular data or vice versa to see if the problem resolves itself. Additionally, consider resetting your router if you’re experiencing connectivity issues.
Step 5: Update YouTube TV and Your iPhone
Keeping your apps and device software up to date can fix bugs and improve performance. Check for updates for the YouTube TV app by visiting the App Store and navigating to the updates section. Additionally, check for iOS updates by going to Settings > General > Software Update. If updates are available, install them and then try launching YouTube TV again.
Step 6: Clear Cache and Data
Clearing the cache can often resolve playback issues. For the YouTube TV app, you may need to uninstall and reinstall the app to clear its cache effectively. To do this, press and hold the YouTube TV app icon until the options appear, then select Remove App > Delete App. After deleting, go to the App Store and reinstall the YouTube TV app.
Step 7: Reinstall the YouTube TV App
If none of the previous steps worked, uninstalling and reinstalling the YouTube TV app might be necessary. Long-press the app icon and choose Remove App, then confirm by selecting Delete App. After uninstalling, go back to the App Store to download and reinstall the app.
Step 8: Contact YouTube TV Support
If you’ve tried all the above steps and still cannot access the “Start From Beginning” feature, it’s time to contact YouTube TV support for further assistance. They can provide additional troubleshooting steps or identify any known issues specific to your account or device.
Extra Tips & Common Issues
It’s worth noting that issues with the “Start From Beginning” feature may be more prevalent during live events, such as sports broadcasts. If you encounter difficulties while watching live content, consider waiting until the event concludes to see if the playback options improve.
Additionally, ensure other apps on your device are functioning correctly, as app conflicts can sometimes affect performance. If you continue to experience problems, checking for broader system issues or network configuration may be beneficial.
Remember, staying patient and trying each step methodically can often lead to a solution.
Frequently Asked Questions
What should I do if the “Start From Beginning” feature still doesn’t work after following all the steps?
If the issue persists, contacting YouTube TV support is your best option. They can provide tailored assistance based on your situation.
Can I fix this issue without reinstalling the app?
Yes, many users find success by simply restarting the app or their device before resorting to a reinstall. However, if all else fails, reinstalling the app tends to resolve deeper issues.
Is this issue common with specific types of content?
Yes, users often report that the problem arises more frequently during live events. If you encounter issues while watching live sports, consider waiting until the event is over to access it from the beginning.